The Following Applies to All Account Types Please note that Reel Casino’s Rules and Terms & Conditions are subject to change. The current set of Reel Casino’s Rules and Terms & Conditions are displayed on our website and indicate the last date of amendment. Any proposed changes to these Rules and Terms & Conditions will also be communicated to customers in advance prior to the changes taking effect. It is the account holder’s responsibility to be fully aware of the current Rules and Terms & Conditions before placing a bet. Once a bet has been placed, it will be deemed that the Rules and Terms & Conditions have been accepted by the account holder. LATEST CHANGE OF RULES: 29th April 2020 INDEX A) INTRODUCTION AND ABOUT US B) YOUR ACCOUNT C) YOUR FINANCES D) YOUR BETS E) USE OF WEBSITE F) USE OF TELEPHONE BETTING G) OUR LIABILITY H) OUR INTELLECTUAL PROPERTY RIGHTS I) PROMOTIONS J) COMPLAINTS, DISPUTES, GOVERNING LAW, AND JURISDICTIONS K) IT FAILURES L) DOWNLOADS M) MAXIMUM PAYOUTS N) SELF EXCLUSION Our Terms and Conditions govern all bets placed at Reel Casino, either electronically or via the telephone. They are periodically updated, which is reflected in any change to the version number and date at the top of this document. The above table will also indicate which sections of our Terms and Conditions have been updated. Our Betting Rules and Privacy Policy form part of these terms and conditions and can be accessed at: Our Betting Rules Our Privacy Policy, including our Cookies Policy A) INTRODUCTION AND ABOUT US By opening an account, you will be deemed to have read and accepted our Terms and Conditions, Betting Rules, and Privacy Policy, which constitute a legally binding agreement between Reel Casino and you. Reel Casino operates under applicable gambling licenses and complies with regulatory requirements. Reel Casino is committed to providing an excellent customer experience, which includes supporting responsible gambling. All major changes to our Terms and Conditions, Betting Rules, or Privacy Policy will be notified to you in advance of such changes taking effect. If any change(s) is unacceptable to you, you should cease using the website and/or close your account. However, if you continue to use the website after the changes take effect, you will be deemed to have accepted them. Reel Casino has a long-standing heritage in providing quality gaming and betting experiences to its customers. Terms and Conditions may change periodically for reasons such as compliance with laws or regulations. Any major changes will be notified to you in advance. Minor updates may occur without prior notification, so regular review of the Terms is advised. Access to the Reel Casino website and services may be illegal in some countries. It is your responsibility to ensure compliance with laws in your jurisdiction and to confirm that gambling is not illegal where you reside. Reel Casino enforces responsible gambling policies and encourages customers to gamble responsibly. However, Reel Casino cannot accept responsibility for customers who deliberately circumvent these measures. B) YOUR ACCOUNT Accounts are only available to persons aged 18 years or over. Placing bets by anyone under the age of 18 is prohibited, and Reel Casino reserves the right to void transactions with any such person. By registering to use the website, you agree to identification and verification checks as required by law. Non-compliance or failure to provide required documents may result in account restrictions or closure. If identity verification fails, funds may be returned up to the value of your deposits, but winnings will not be credited. Customers may open only one account. Multiple accounts under the same individual may be merged or treated as one. Personal identification may be required for account setup or withdrawals. This includes government-issued photo ID and proof of address. Account holders are responsible for maintaining the confidentiality of their login credentials. If you suspect unauthorized access, please contact us immediately. It is the responsibility of the account holder to ensure that their payment card issuer permits gambling transactions. Customers must keep account details up to date and notify Reel Casino of any changes. Reel Casino reserves the right to close or suspend accounts at any time for reasons such as suspected fraud, misuse, or legal/regulatory requirements. C) YOUR FINANCES Bets can only be placed using cleared funds in your account. Reel Casino may report suspicious deposits or activity to relevant authorities. Any fees incurred from your payment provider for deposits or withdrawals are your responsibility. Dormant accounts (inactive for 365 days) may be subject to funds being removed after appropriate notice. D) YOUR BETS All bets will be settled in accordance with our Betting Rules. Reel Casino reserves the right to decline any bet or wager at its discretion. Bets can only be placed online or via authorized communication channels. Bets submitted via unauthorized methods (e.g., mail) will be void. Related contingency betting (e.g., bets where one outcome affects another) is prohibited. E) USE OF WEBSITE Please read Our Terms and Conditions, Our Betting Rules, and Our Privacy Policy carefully, and if you do not accept any part of them, do not use the website. Where you play any game, or place a bet or wager, using the website, you accept and agree to be bound by the Rules which apply to the applicable products available on the website from time to time. The Rules can be found under the info tab of the applicable section of the website. The current balance and transaction history of your account can be viewed at any time once you have logged into your account. Reel Casino actively monitors traffic to and from the website. We reserve the right, at our sole discretion, to block access where evidence indicative of automated or robotic activity is found. Reel Casino reserves the right to restrict access to all or certain parts of the website in respect of certain jurisdictions. Reel Casino may alter or amend the products offered via the website at any time and for any reason. From time to time, all or part of the website may be unavailable for use by you because of our maintenance of the website and/or alteration or amendment of any of the website products. Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of these sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them or their use of any information they may acquire about you (including personal data). A link from our Website does not constitute an endorsement by us of the use of that link, the company or organisation behind that link, or the contents of the website reached using that link. F) USE OF TELEPHONE BETTING For bets placed by telephone, you are responsible for all transactions where your name and account number or name and username are correctly quoted (whether or not authorised by you). If you nominate another person as an authorised user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please Contact Us. For telephone bets/wagers, 'acceptance confirmed' will be deemed only after an operator has completed a full read-back of the bet/wager details and confirmed to the customer that the bet/wager has been successfully processed and accepted. G) OUR LIABILITY You shall indemnify and hold harmless Reel Casino, its subsidiaries, employees, agents, and partners from any claims, liabilities, costs, and expenses that may arise as a result of your breach of these terms and conditions or a breach of any laws of any jurisdiction applicable to you. In the event of such breach, your winnings may be forfeited, and Reel Casino may retain any positive balance then existing on your account pending investigation and/or the conclusion of any legal proceedings. Despite every effort to ensure complete accuracy, Reel Casino cannot be held responsible for any errors in the information provided over the phone or online. In the event of incorrect odds being quoted, bets will be settled at the correct price. In such cases, Reel Casino will endeavour to contact the account holder, by writing to their registered e-mail address, prior to the race/event, to offer the option of the bet being declared void. Should a response not be forthcoming, the bet will stand at the correct odds. Reel Casino shall not be held responsible for the accuracy of betting statistics, in-play data, and editorial content whether supplied directly by us or via a third party. H) OUR INTELLECTUAL PROPERTY RIGHTS Ownership of any intellectual property rights in the website, including, without limitation, the software, images, and text (the “IPR Rights”) remains with either Reel Casino or its licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You shall not copy, redistribute, publish, reproduce, transmit, display, commercially exploit, tamper with, or create derivative works of any of the IPR Rights in whole or in part, and you shall not interfere with, modify, or reverse engineer any software provided on the website. The use of any automated systems or software to extract data from the website (“screen scraping”) is expressly prohibited unless you have directly entered into a written agreement with us that permits such activity. Any use of trademarks, logos, or other intellectual property associated with Reel Casino without express prior written consent is strictly prohibited. I) PROMOTIONS When promotional offers are made, additional, specific rules may apply which we will clearly display. We reserve the right to withdraw any promotional offer at our discretion and without prior warning. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g., debit card), linked NETeller or Skrill accounts, mobile device (e.g., mobile or tablet), application download, or shared computer (e.g., public library or workplace). Where any term of the offer or promotion is breached, or there is any evidence of a series of bets/wagers placed by a customer or group of customers (e.g., where common betting patterns across the same fixture/markets have been identified across accounts), which due to a deposit bonus, enhanced payments, free and risk-free bets/wagers, or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Reel Casino reserves the right to reclaim the bonus element of such offers and in Reel Casino's absolute discretion settle bets/wagers at the correct odds, void the free and risk-free bets/wagers, or void any bet/wager funded by the deposit bonus. J) COMPLAINTS, DISPUTES, GOVERNING LAW, AND JURISDICTIONS Enquiries relating to any aspect of Reel Casino should be directed to info@reelcasino.com. In the event of a dispute not being resolved following contact with our customer service team, the account holder may refer the matter to the Reel Casino Senior Supervisor. Should the dispute continue to remain unresolved, the matter may then be referred to the Independent Betting Arbitration Service (I.B.A.S.) www.IBAS-UK.com or any other mutually agreed and recognised body for arbitration. Where each party has been given the opportunity of submitting their case, any decision shall be binding on both parties. If any part of these terms and conditions is deemed unlawful, void, or for any reason unenforceable, then that part shall be deemed to be severable from the rest of these terms and conditions and shall not affect the validity and enforceability of the remaining provisions of these terms and conditions. You acknowledge and agree that the material and content contained within the reelcasino.com website and provided as part of the reelcasino.com betting service is made available for your personal non-commercial use only. Any other use of such material and content is strictly prohibited. You may download one copy of the material on this website for such use onto a single computer. Your use of the service is at your sole risk. Should a dispute arise, you and Reel Casino agree that the Reel Casino transaction log database will be the ultimate authority in such matters. Reel Casino accepts no liability under the law in any jurisdiction other than the UK. All bets made with us, together with Our Terms And Conditions and Our Betting Rules, are governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes that arise out of or in relation to them. L) Downloads For certain of our betting products and services offered through our Website, you may need to download software in order to use them, and we will license the software to you (or sub-license to you, to the extent the software is owned by a third party). The terms upon which you may download and use any such software will be made available to you at the time of download and must be accepted by you prior to your use of that software. Downloads may involve placing files and installation software on the hard drive of your computer. Convenient locations for storing the software may be suggested during the download and installation procedure, but it is your responsibility to store the software in accordance with the exact nature and set-up of your individual computer. We shall not be responsible for incorrect storage of the software in files/folders where it may interfere with the startup, running, and third-party software procedures of your computer. You shall not: i) interfere with, modify, or reverse engineer any software provided to you by us and/or any third party, except as permitted by law; or ii) copy or use any software, without our or the third-party software providers' written consent. Any material downloaded or otherwise obtained through the use of our Website is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or for any loss of data that results from the download of any such material. M) MAXIMUM PAYOUTS The following are the limits that can be won by a single client or syndicate in respect of any one day's business. CASINO 'Casino' betting through the Website is £250,000; 'Live Casino' betting through the Website is £250,000; 'Games' betting through the Website is £250,000; 'Slots' betting through the Website is £250,000. The above figures do not include any potential Progressive Jackpot winnings. Should you win the jackpot at Reel Casino, you will receive the amount that is displayed in Chips within the progressive game that you are playing at the time of your win. N) SELF EXCLUSION If you wish to stop gambling for longer than 30 days, you can do this through Self-Exclusion. You can choose to block your account from all of our products: You are able to set the Self-Exclusion for 6 months, 1 year, 2 years, 3 years, 4 years, or 5 years. You can extend the Self-Exclusion at any time. Remember - Once you enter into a Self-Exclusion, this cannot be removed from your account. You can no longer bet with the products you have chosen to exclude from. We will do all we can to prevent you from opening another account with us, but also ask that you avoid trying to open another account. If we identify that you have opened a duplicate account (e.g., falsified personal details) with Reel Casino, all placed bets will be voided, and any deposits that have been made on the account will be forfeited and sent to a registered gambling charity organization. We will refund any money left in your account upon applying the Self-Exclusion. If your remaining balance is under £1, we will donate the equivalent to a Gambling Charity. We will stop all marketing communications within 48 hours of your Self-Exclusion being applied.